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Pricing of Gift Vouchers May 20, 2009

Posted by Anurag Gaggar in economics, marketing.
3 comments

gift-certificateGift vouchers/cards is a concept that has become quite popular in the last few years and most retail chains that have a multi-city presence seem to have their own gift card options these days. 

Gift cards come in handy when you want to buy someone a gift and are not sure of what to buy. Rather than buying someone a lampshade and wonder if it will go with the curtains in her living room, you might as well gift her a gift card for a home furnishing store and let her make the choice. 

I understand the utility and selling proposition of gift cards, however I’ m not satisfied with the way these are priced. A gift card/voucher that entitles you to a purchase of Rs. 1,000 is typcially sold for Rs. 1,000. So, in effect you exchange cash for something that can be used to make a purchase of an equivalent amount at specific stores before a specific date. From the perspective of a store owner that is great value:

  •  You get the money upfront and can earn some additional interest on it
  • The redemption rate on the gift cards won’t be 100%. A small percentage of them won’t be redeemed at all, some of them won’t be redeemed for the full value. 
  • A few customers might end up buying goods for value more than the gift card’s value to redeem it fully, thereby generating additional revenues. 

If you are the owner of a retail chain, won’t you be interested in promoting gift cards and selling them at less than their face value (let’s say, a Rs. 1,000 gift card for Rs. 950)? One major problem that comes in the way of offering a discount on the gift cards is how to stop regular customers from paying off their purchases through a gift card (Rather than paying for an item for Rs 2,000 in cash, you could as well buy a gift cards for Rs. 1,900 and buy the item through it). 

Can you think of a better way to price the gift cards to promote their sale? One suggestion that I had in mind was moving ahead the validity start date of the gift card by a few days. So, you can buy a gift card today for a face value of Rs. 1,000 at Rs. 950, but it can only be redeemed starting 3 days later (or, you can redeem it for Rs. 950 in the next 3 days). One can still pay for one’s purchases and get a discount by buying a gift card a few days in advance, but my guess is the proportion of people doing that would be quite low. Any better ideas?

Of movies and music February 22, 2009

Posted by Anurag Gaggar in India, Movies.
1 comment so far

Movie Reviews

On most Fridays, I find myself going through movie reviews of the new releases to find out if a visit to the movie theater is called for. At times, the reviews end up revealing a lot about the story line that I am not really interested in knowing before watching the movie. I am just looking to find out if, and what, the reviewer liked about the movie. 

I recently came across this movie review site – Wogma (Without giving the movie away), which is aimed at reviewing Bollywood films in a true to its name style. I still have to assess if the reviewers’ tastes match mine and have bookmarked it for a weekly visit. 

There’s another nice website – Upperstall – which has a lot on Bollywood including some well written movie reviews. 

Rehna Tu

Loved this track from Delhi-6.  
Lyrics: Prasoon Joshi, Music: A.R. Rahman

Rehna Tu 
Hai Jaisa Tu 
Thoda sa dard tu 
Thoda Sukun

Rehna Tu 
Hai Jaisa Tu 
Dheema Dheema jhonka
Ya phir junoon
Thoda sa resham
Tu humdam 
Thoda sa khurdura
Kabhi to arr jaye
Ya lad jaye
Ya khushboo se bhara

Tujhe badalna na chahoon
Ratti bhar bhi sanam
Bina sajawat, milawat
Na jyaada na hi kaam

….

Recession and Lipsticks February 4, 2009

Posted by Anurag Gaggar in economics.
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This week’s The Economist has an interesting piece on lipstick sales in recessionary times. While you would expect sales of non essential items to go down in a recession, there is some evidence (reliable data of historical lipstick sales is hard to find) to suggest that lipstick sales buck the trend. The hypothesis is that since lipstick is an affordable indulgence, women tend to buy it more in difficult times.

Makes sense?

Related article in The Telegraph
‘Lipstick Effect’ in full swing, economists say